Get in touch

We answer every
inquiry within 5 working days.

Whether you are a supplier seeking a clarification on a live tender, a procuring entity with a procedural question, or a member of the public with a complaint — use the channels below. All formal inquiries receive a written reply referencing your ticket number.

Submit a formal inquiry

Your message is logged, assigned a ticket number and routed to the relevant department within 24 hours.

Our offices

Three locations across the country.

Nairobi (Head Office)

NPCA House, 14 Riverside Drive, Westlands

+254 (0) 20 272 4000

Mon – Fri · 08:00 – 17:00

Mombasa Regional Office

Nyakundi Plaza, Moi Avenue

+254 (0) 41 222 1903

Mon – Fri · 08:00 – 16:30

Kisumu Liaison Office

Mega Plaza, Oginga Odinga Street

+254 (0) 57 202 1188